Privacy Policy

1. Introduction

PTFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness coaching platform and mobile application.

2. Information We Collect

2.1 Personal Information

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Fitness goals, preferences, and health information
• Workout data, nutrition logs, and progress tracking

2.2 Usage Information

• Device information and IP address
• App usage patterns and preferences
• Communication data (messages, calls, video sessions)
• Location data (if enabled)

3. How We Use Your Information

• Provide and maintain our fitness coaching services
• Process payments and manage subscriptions
• Personalize workout plans and nutrition recommendations
• Communicate with you about your account and services
• Improve our platform and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent
• With service providers who assist in our operations
• To comply with legal requirements
• To protect our rights and prevent fraud
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt-out of marketing communications
• Request data portability
• Object to certain processing activities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser.

8. Third-Party Services

Our platform may integrate with third-party services (payment processors, analytics tools, etc.). These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: